The prices are amazing, although for future reference you might want to order a size up despite if it says true to size. Final thought, I'm never shopping there again and telling all my friends so. The quality has been surprisingly good, and again I always read reviews before purchase so I have no surprises. Or at least let me know why it's delayed. Ive been waiting fir my order over a month now and I will never order again. What shipping method does Shein normally use for their items? Popular online retailer Shein apologizes for selling swastika necklace after backlash• Some items are OK but others are made by them recreating clothes from other companies and the fabrics are literally table cloths of worse. It also said it is pulling all religious items from the site. When it comes to sizing, the best thing you can do is read the reviews and pay attention to the specific measurements. I was leery to begin with but my daughter talked me into it. Their size guides are way off and even garments labeled with the same sizing example medium are not even close in actual measurements. Just grab a top or two on Shein. here are a few favorites that have great reviews: This post is super informative. " Last week, Shein also came under fire for selling resembling Muslim prayer mats with descriptions like "fringe trim carpet. "Do NOT let Shein get away with this. Skirts• While some argued that the symbol stems from religions such as Buddhism and Hinduism, the majority of commenters disapproved and pointed out that it is now largely associated with the Nazis, who adopted the ancient icon in the 1930s as an emblem of their fascist regime. I wish I could give no stars because 1 is to many. Thank you again and I hope that you have an extraordinary day. I should contact the carrier myself. "This is ACTIVELY THREATENING to the Jewish community," one user. SInce I ordered and tried tracking the order it keeps saying processing order and this is 20 something days back its been almost whole month now waiting on this order with no update. Wish I could give them a zero rating. Very disappointed to say the least. Suspicious reviews are flagged by our algorithms, moderators, and community members. I ordered from Shein at the Beginning of May. It is also helpful to look at the images uploaded and compare those to the product pictures. These people are dishonest my heart goes out to anyone who does business with them. It's like buying a Cross to itch with your ass. I told her to leave it and we would try the next day. For the price I have no complaints. In 1932, at the height of the Depression, a pharmacist named Henry Schein started our company with the belief that we can fulfill our responsibilities as a corporate citizen by giving back to the communities we serve. I choose to purchase off this site because it said my things would be delivered between 4 to 7 days express shipping. One of them just left the conversation half way! This is the third time I've been had by chinese sellers this year. Obviously, my network connection is working just fine. "There's simply no excuse for our lack of sensitivity in doing so. Also, to let you know how long it takes. I ordered a bunch of things from their website. It says it's arrived to USPS distribution center. Shein takes popular, trendy higher-end items and makes a lower quality version of them for a much lower price point. Save your money and buy somewhere else. However, I've been several days to send Shein customer service a message regarding my return. At this rate the items I ordered for my daughter wont even fit her by the time they get here. com with the subject line "RESOLUTION via SITEJABBER - BOB B. I have submitted a service request twice now and just keep getting same run around that shipping takes longer due to Covid. It went from somewhere in china on 23 May and said would be delivered in Baltimore on 28 May but surprise it's been in the same city in Japan for 3 days in transit'. Although Shein is a great shop and I believe you will be pleased with your purchases! I'm convinced Shein isn't an authentic site. Shein said it recently established a committee to review products to ensure a similar incident does not arise in the future. " Its now May 21st and no update. They closed my account so that I would stop sending them messages through their chat. Can't cancel order since they immediately mark order as shipped from Carson the day you order. But for a top to wear to brunch with your girlfriends? I am not a very happy customer. This is such a disappointing experience. I don't know what's happening with my order. Hi Bonnie, All Shein products used to ship directly from china so they would take a couple of weeks to arrive. Standard shipping should have your suit to you in a week and a half. No where is going to be perfect and you have to use your discretion when purchasing something. 9 and no updates have been added. I would love to help you resolve this issue. Anything where fit is less important chunky sweaters, cardigans, and loose blouses have always been a big win for me! Well FedEx in the US didn't even have this package nor that number! This site has no customer care number. If they cant come up with an excuse for their poor service, they just blame it on Covid. I just received my order today, after 8 business days, and I am happy to say that each of the summer bedtime short sets are really nice and are true to size! I have had to rate Shein one star because I didn't have the option to rate no stars. Definitely not buying here again. Go for trendy pieces not classics Shein is a great place to dip your toe into trends. Sometimes I see them running promotions for free shipping with no minimums as well. don't buy any swim suits from them. I bought 3 items on 23th of January and they still haven't been delivered, it's now the 17th of Feb! Now I have to contest the charges on my credit card. It was due to be shipped June 18th. Mind you, I know the difference; one has mosque minbar or Islamic holy sites woven in the center, the other is simply floral. Placed an order on April 19th, on April 29th status updated to "Order shipped! This post is not sponsored, but it may contain affiliate links. not close to what I thought I ordered. I just wanna ask about their modes of payment. Supposedly shipped May 10,2020 today is now May 24,2020 and I still haven't received my package from California. 00 for 17 items, I want a refund if I'm not going to get my stuff. Can you please provide me your order number or the email you used to place the order. I want a refund but they're not even issuing that. I have been considering on making a purchase on this website and now since I have read your post, I think I will definitely take the plunge and order a few items. I wasn't able to log into my account and sent two emails with no response. Don't know if they will ever arrive. You can find out if something is sheer, running small, or oversized from the reviews. Yet they continue to send emails etc to order more. "STOP SHOPPING AT SHEIN," another. I have spent hundreds on Shein now and refuse to shop anywhere else. I am still waiting on 2 orders. Their clothes are such good quality for the price also and always fit amazingly. So I would save your money and shop at other sites even if they're a bit more expensive. I then participated in the live chat and finally got a rep who said my items were not returnable. Dear Bob, This is Alexis from Shein's US Escalation Team. so u do not have the merchandis. My account shows no history of an order. Turns out I actually got it 6 day later! We will never order from here again. I rating Shein 2 stars because the clothes were fine for the price. I didn't notice the second one was damaged until my boss pointed it out at work. Like many of the other reviews on here the last update was Package sterilization complete and that it shipped. Im glad I didn't spend a lot of money on this website but I'm still very disappointed. On average, things arrive on my doorstep within a week or two. Sitejabber has helped over 100M consumers make better purchasing decisions online• oh that is a great question — i just read a few articles and it looks like US health officials say the risk is very low. Shein Shipping When I originally started ordering from Shein years ago, things took almost a month to arrive because each order shipped directly from China. It was supposed to arrive on June 1 but Fedex still hasn't received it. " "The Buddhist symbol has stood for spirituality and good fortune for more than a thousand years, and has a different design than the Nazi swastika which stands for hate — but frankly, that doesn't matter because we should've been more considerate of the symbol's hurtful connotations to so many people around the world, and we didn't," the site continued. Also I have a question for you. On behalf of Shein, I apologize for the experience you had in doing business with us. Two days later, Shein removed. Didn't fix the issue and only reached out to make it look like they have customer service. I am very disappointed in this company and will never order from them again! I am so done with anything from china. They offer praying matts and have the audacity to Sell them as carpets to place inside bathrooms. Blouses• The tracking has not updated for over 2 weeks and my package has not arrived and even though its late i have not received any notification as to why its late. None of their carriers listed have a record of my package. FedEx says they don't have it. My daughter tried again with her card on her account and was given an order number and email came through to say everything was ok. One of our purchase deal was cancelled and the Refund amount of USD -714 Indian Rupees - 49,613 Rs - is not yet received in my bank account. Shein reimbursed me for the first one immediately. Please send to: dispute shein. I love their app also, it shows previous buyers reviews under each item which helps you make a better decision on it before buying. A post shared by hereforthetea2 on Jul 9, 2020 at 9:10am PDT Outrage quickly spread across Twitter and Instagram, with thousands of users expressing disgust with the company. Have been trying to return the garbage clothing very poor quality for 8 weeks and even had to open a claim on the company who continues to drag their heels and not respond. Once I got the order I realized that the sizing is completely off. I spoke with multiple customer service reps who were not cooperative at all and didn't want to accept the return. I suppose this is what I get for going the cheap route and supporting a sweatshop. It's been 13 days since I placed my order, it still shows processing waiting to be picked. Website did the same thing, took me back to the payment prompt. I found the clothes to be a good quality. After looping around and around their problem solving options, I found a box to type my problem and sent 7 messages. It seems they can't read English. I ordered on Shein and asked my colleagues to join in as it was a site that looked like it had decent clothing, the four of us selected items so we could split delivery cost if needs be. The second one that was delivered in the same packaging they made me ship back. Customer Service only apologizes and give you a standard message that doesn't even go with you email you sent. Im sick of everything being blamed on Covid. Dresses• I personally have only ever purchased off of their website. But please believe that we in no way support or condone racial, cultural and religious prejudice or hatred. They do not package their clothing appropriately for shipping through USPS. I checked my bank account to see if the original attempt was successful and noted that they had taken 3 payments with 3 different amounts. The website says if it's still 'in transit' that means it hasn't arrived in US yet. what a nightmare to deal with them. It is helpful not only to see if it has positive reviews, but to check their comments about sizing, quality, material, and color. Have you ever tried paying thru Paypal or CC? Ever since then, we have pursued the ideal of "doing well by doing good. I track the package, all is good. Overall, the items on the site are hit or miss. after reading other reviews wish me luck. The clothes came in fairly quickly, but the items did not fit me well and were made poorly so i returned it using their return label per their return process and 3 weeks later still no refund or any type of customer service contact information that works. Update to my review: they contacted me right away after I posted my initial review only to do NOTHING. The sizes were not true to the size chart the jacket was supposed to be 41" it was 37" There is no way to contact them the support page comes up with an oops! I ordered my clothes in 31 January and immediately it said shipped however I didn't receive a tracking number and there is no one to contact. It has been saying it's been in CA ever since Aug. Thank you so much Elisabeth for this wonderful insight on Shein. " This spirit of individuals helping society is exemplified through Henry Schein Cares, our global corporate social responsibility program. I would compare the quality of items I received to be similar to that of like forever 21 or urban planet. It is best to look at the photos of clothing posted by the users themselves and not she inside. 2,2020 and I have never received my items and it was supposed to arrive Aug. I have received other packages from China that I ordered after this. Both my dresses had slits cut in them from what looked to be a box cutter. There was the first oversized knit cardigan I ordered that was an incredible quality, especially given the price, and is still going strong in my closet. Says shipped from Carson, CA over three weeks ago. Tips for Shopping on Shein Read the Shein Reviews: The BEST thing you can do to improve your experience with Shein is to read the reviews of items before you purchase. The black one was long enough but had still horrible quality, it was like touching a rag. And you will not hear from them about it again. the other bikinis came so small. I never received my package and customer service does not exist. I ordered several bikinis in medium [i usually wear small bottoms and medium tops]. You can earn points to take money off orders too by checking in each day, buying stuff and reviewing products you buy. finally got a label from them what I returned God's to another address. When it comes to Shein, you are paying for low quality, fast fashion. Its disgusting and disrespectful. They gave 4 phone numbers of possible carriers to contact. You are better off flushing your money down the toilet in all honesty. "The only thing we can do is profusely apologize and reassure you that we're making major internal changes so this does not happen again," it concluded. " Some of the rugs featured illustrations of the Kaaba, one of Islam's most sacred sites, and mosques. I should have listened to my gut. Also a heads up the product is real bad, colors bleed, fit is off, poor quality. I've tried live chat to speak with someone and sent a message but cannot get in with contact anyone! the string instantly fell off the ring as i picked it up. This is a Chinese rag merchant selling cheap but nasty trash, wrong sizes, poor construction and appalling marketing and customer service. Till this day order is still being processed. Now they have distribution centers here in the US and you usually receive things more quickly. I love shopping at Shein, I have only ever had to return one item to them before due to it being a bit small. This is where it is important to pay attention to the sizing guides and read the reviews. Shipping is always pretty quick 2 weeks most. We purchased two swimsuits and nowhere did the website say they couldn't be returned. Emails went unanswered and chat agent said it was FedEx's fault. That asked for photographic evidence to verify legitimacy. They refuse to remove you from their forced sales messages and drown you in rubbish even after you request that you be removed from their list. "We made a gigantic mistake by selling a product that's hurtful and offensive to so many of you, and we're so, so sorry," the site wrote on. I wouldn't purchase anything they add themselves. Given by the Shein for refund is not traceable by the bank and they ask us to get the full refund details from Shein - which Shien is not providing so for. How do I know I can trust these reviews about SHEIN? "Not only do they use child labor and fast fashion, they are literally selling a SWASTIKA NECKLACE.。
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